Salon Reservation / CRM

Bocker

Bookings, customers and revenue—one salon operating system.

Online booking, staff and menu management, treatment records, points, coupons and revenue analytics come together in one workspace. Bocker reduces daily checking and re-entry so salon teams can focus on every client and the work that brings them back.

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For: Hair and beauty salonsNail and eyelash studiosSolo to multi-location teams
Product scope: Bookings and shiftsCustomer CRM and recordsRevenue analytics and retentionLINE notifications and payments
Engagement: Strategy, UX and developmentCloud operations and iteration

The Challenge

Work outside the treatment room kept taking time away from clients.

Phone bookings, paper or spreadsheet records and separate revenue reports create constant checking and re-entry. Fragmented information leaves less time for clients and less room to build a deliberate retention practice.

Booking coordination interrupts the day

Every availability check breaks the flow of a treatment, while bookings outside business hours can be missed entirely.

Customer history is hard to use

When treatments, photos and notes live in different places, preparation and staff handoffs take longer than they should.

Revenue does not reveal the next action

When booking, menu and customer data are separate, popular services and repeat-visit patterns are difficult to act on quickly.

How It Works

One continuous record from booking to the next visit.

A booking becomes the starting point for client records, checkout, points and analytics—all connected to the same customer profile.

Accept bookings around the clock

Offer availability based on staff, services and duration so customers can book even while the salon team is busy.

Build the client record at every visit

Organize treatment details, photos, notes and purchase history by customer and keep the next staff handoff clear.

Use the data to bring clients back

Turn booking and revenue history into useful insight, then stay connected through LINE, points and coupons.

Core Platform

Everything a salon needs, without a maze of tools.

A straightforward interface follows the salon’s real workflow while one data foundation connects bookings, customers and revenue.

Smart booking management

Manage 24/7 online booking, availability, staff assignments and services from one reservation timeline.

Automatic slot optimization

Generate bookable slots around staff, duration and concurrent-booking rules for each salon’s operation.

Digital client records

Keep treatment history, hair or skin condition, photos and notes together for faster preparation and handoffs.

Staff and menu management

Update permissions, shifts, services, pricing, duration and add-ons from the same operating workspace.

Points and coupons

Create loyalty rules connected to visit history and give each customer a reason to book the next appointment.

Revenue and customer analytics

See daily, service and staff revenue alongside customer behavior to support the next business decision.

Operations

More than a booking book—the salon’s daily operating layer.

The customer booking experience and the staff management workspace stay connected through the same information.

Bookings and visits

Review the day’s appointments and open slots on a timeline and share each status from arrival through checkout.

Customer portal

Give customers access to their booking history, profile and points through a dedicated personal view.

LINE reminders

Deliver appointment reminders and salon updates through LINE, a familiar everyday customer touchpoint.

Payments and store operations

Bring online payments, revenue visibility and staff permissions into the same operational platform.

Product Value

Give management time back to service and growth.

Bocker removes the work of stitching booking, records and retention tools together, helping small salon teams deliver a consistent customer experience.

24/365: Online booking availability
1 view: Bookings, customers and revenue
LINE: Reminders and customer contact
30 days: Free trial

Visit Bocker

Make salon operations simpler with the next booking.

Explore Bocker’s features, pricing and demo on the official website. For a booking, customer management or similar operational product, talk to KONDAX.